For fintech & subscription teams

You paid to get these customers.
Most leave within a month.

We move the number that matters: D30 retention.

GrowNowNow goes into your stack and builds the onboarding, activation and win-back journeys that keep customers. Senior operators doing the work, not a deck. We run in MoEngage, Netcore, Klaviyo, or whatever you already have.

Book a retention auditSee the case studies
One fintech went from 31% to 58% D30 retention in 90 days.
100 new customers, over their first three months
day onethree months

An illustration, based on what we usually see over 90 days.

Embedded, not advisoryWe work as part of your team, inside your tools.
We ship, not recommendJourneys built and live, not a slide deck.
Measured against a holdoutEvery change tested against a group that gets nothing.
0%
of new customers still
around after a month
0%
less churn every month
for a meal-kit service
0%
of customers who had
stopped buying, back again
0d
from first look to a
number that has moved
Where's the leak?

Tell us what's going wrong.
We'll tell you where we'd start.

They join, look around once, and never come back.

The customers who stay almost always hit a first win early. They make a payment, finish setup, or come back on day two. If nothing is walking new people toward that moment, most of them drift off before they ever reach it.

How GrowNowNow sets that up
Our Work

Real companies,
real before and after

All case studies →
01Lifecycle MarketingRetentionFrom Leaking Retention to 58% D30: A Digital Banking TurnaroundA digital banking app with a live MoEngage instance was seeing D30 retention below 33% and rising push opt-out rates. We rebuilt their lifecycle from the ground up: new event taxonomy, new segmentation, new journey architecture. Then we shipped 12 journeys in 90 days.IndustryFintech / Digital BankingDuration90 daysRead case study →
02Win-BackEmail MarketingWin-Back Sequences That Recovered 23% of Lapsed BuyersAn e-commerce business had a growing segment of lapsed buyers and no active re-engagement programme. We designed, built, and launched a Klaviyo win-back system in 8 weeks, and recovered nearly a quarter of customers they'd written off.IndustryE-commerce / RetailDuration8 weeksRead case study →
03Customer SuccessChurn ReductionBuilding Customer Success Systems That Cut Churn by 44%A food subscription business was losing nearly a third of subscribers every month with no system for spotting at-risk customers. We built a customer success function from scratch: playbooks, tooling and measurement. Monthly churn dropped by 44%.IndustryFood & Beverage / SubscriptionDuration12 weeksRead case study →
Writing

What we've been
writing about

All posts →
Retention StrategyCustomer Health Score: How to Build One That Actually Predicts ChurnA customer health score only works if it is built from validated behavior, not guesswork. Here is a practical framework that actually predicts churn.9 min read→How-To GuidesHow to Build a Welcome Email Series That Actually Drives ActivationA welcome email series should drive activation, not just say thanks. Here is the structure, timing, and metrics that make one actually work.8 min read→Retention StrategyCross-Sell and Upsell Email Strategy: Timing, Segments, and What to SendA cross-sell and upsell email strategy built on behavior and timing converts far better than generic post-purchase promotions.9 min read→
How We Work

We do the work, not just advise on it

All services →

We look at who stayed and who left, and pin down the few early moments that decided it.

You get a clear map. The moments that matter, who each message should go to, and how you will know if it is working. Built from your real customer behaviour, not a template.

MoEngage, Netcore, Klaviyo, or whatever else you already run. GrowNowNow goes in and makes it do the job.

We clean up the tracking, switch off the campaigns fighting each other, and ship the new automatic messages. Every one runs against a holdout group, with a weekly check on what is working. We have the most hours in MoEngage and Netcore, and we pick up new platforms quickly.

One clear goal, 90 days, a number that has moved by the end.

Roughly two weeks looking at your data, three weeks planning, and the rest building and adjusting. You have the results before we leave.

Health scores, a plan for at-risk accounts, and playbooks so replies are good every time.

For when people leave because support is slow or silent. We wire a health score into your help desk, set up a check-in on day seven, and track which groups of customers are actually churning.

Get Started

That number should be
going up, not down.

If it's flat or falling, something in the first few weeks is losing people. Book a call and we'll tell you the first three things we'd change.

Book a callSee the case studies

30 minutes · a real look at your numbers · no pitch